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Help center
Eventzy is a free AI wedding planning assistant that handles the busywork of planning a wedding, paid for by the vendors you book rather than by you. Search the help center or browse categories to find answers. For anything urgent, your AI concierge is always on.
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Learn the basics of using Eventzy
Learn the basics of using Eventzy
Plan your wedding with the AI concierge
Help center FAQ
Ask your AI concierge first. It already has your event details loaded and can usually answer account, vendor, and planning questions in the same conversation. For anything it can't resolve, the categories above route you to a guide, or the contact form reaches a real person.
No. Browsing these guides, searching for an answer, and sending a message through the contact form are all open without an account. You only need a free account to start planning a wedding or to message a vendor.
Human support replies within one business day. Most account, booking, and planning questions get answered faster than that by your AI concierge, which is available any time, day or night.
Your vendor dashboard holds profile editing, RFP responses, and your commission invoices. Couples pay you directly, so there are no payouts to track here. The For Vendors category above links straight to it, and the vendor FAQ covers commission and how the RFP system works.
No. Planning your wedding, the AI concierge, and booking vendors through Eventzy are free for couples. Eventzy earns a small commission from the vendors you book, never from you.
Email support@eventzy.ai directly. That reaches our team fastest for anything urgent, like a payment or booking already in motion.
Still stuck?
Can't find what you're looking for? Our support team replies within one business day.